Frequently Asked Questions

How can I get tickets?

Tickets for all Bristol Sounds 2025 shows will be on sale shortly after acts are announced. Sign up to our mailing list at the bottom of this page to find out first!

Tickets can be printed or shown on a mobile device (ensure the screen is undamaged for scanning). Download tickets before arriving and keep physical tickets with you at all times.

What are the different types of tickets?

General Admission

  • General admission standing ticket

Hospitality Package

  • GA Ticket

  • Access to Private Hospitality Lounge & Bar

  • Access to Private Hospitality Viewing Area opposite the stage

  • 1X Free drink on arrival

  • Priority Access lane for faster entry

I have a disability, is this event suitable for me?

We are proud to have a dedicated accessibility area, with a seating area and viewing platform. Upon arrival at the main entry, you will be guided to a dedicated entry lane. There are rubber mats over the cobbles so you can get to the accessible area via a smoother path. We will give you a wristband to the accessible area so you can leave it and go to the bar and food area and then regain your place, it also helps us to control the numbers of people there so it doesn’t get overcrowded. If anyone you are with would be worried or upset by having a wristband placed on their wrist then please let the staff know, it’s no issue. If you have any concerns about anything just ask a member of staff, we want everyone to have an enjoyable experience.

If you have access or disability issues and no accessible tickets are available left to buy please email access@crosstownconcerts.com and we will try to help you if we can. Please note that the accessible area is a limited size so some shows may be sold out of accessible or personal assistant tickets.

How do I get to the venue?

The venue address is Canons Marsh Amphitheatre, Canons Way, Bristol BS1 5LL. It’s also known locally as Lloyds Amphitheatre, they are the same place.

  • Entrance: The main entrance to the site is through Waterfront Square for all ticket types.

  • Parking: A large underground car park (with a large amount of disabled spaces) is right next to the concert site.

  • Taxi drop off: There are taxi ranks at every main travel point in Bristol, they can drop you off on Waterfront Square, right in front of the main gates. You can use this as your meetup point for taxis post-show.

  • Bus/coach: The event site is a 10 minute walk from The Centre bus stops. Buses from all across the city terminate here, we recommend that you download the FirstBus app ahead of travelling to check your route.

  • Train: The nearest station is Bristol Temple Meads. The event site is a 20 minute walk from the station, or a short transit via taxi/bus - you can take the number 8 bus from the train station which goes via the Harbourside, not far from the site!

Do I need ID?

Do bring valid photographic ID (Passport, UK Driving Licence, ID with a Pass logo), we operate a strict ‘Challenge 25, Serve 18 Policy’. Please remember that legally there is no automatic right to be served alcohol. Service is always at the discretion of the licensee for whatever reason they decide, and the licensee is under no obligation to explain the reason.

Can I bring cash?

We are a cashless event, so please bring cards/contactless payments.

What items are forbidden inside the venue?

  • Bags must be no larger than A4. All bags will be searched upon entry.

  • Flags

  • Chairs

  • Any professional recording equipment or cameras 

  • Dogs (yes, some people think you can!)

  • Any food or drink (bars and food units are available)

  • Umbrellas (they make it impossible for people behind you to see, sorry)

  • Anything that could be used as a weapon  

  • A small empty bottle to carry water is allowed.

  • Alcohol/illegal drugs

Will there be food/drink on site?

There will be a range of food vendors at the shows. No external food or drink can be brought into the site – if required for medical reasons, please email access@crosstownconcerts.com. You are welcome to bring your own empty water bottles as free water is available on site.

What will the weather be like?

Please note this site is open air, all standing with no overhead cover, so please be prepared for inclement weather - but we will do our best to bring the sunshine! It’s all hard standing ground, no grass or mud, but there are cobbles in some areas too so wear suitable footwear please. We would strongly advise against high heels on this site, but it’s always your choice of course.

Can we tag you on social media?

Of course! You can tag us at @bristolsounds on Instagram, @BristolSoundsOfficial on Facebook and @bristol.sounds on TikTok.

What are the age limitations?

No under 5’s are allowed on site – this is a strict condition of our licence with Bristol City Council.

Will there be toilets inside the venue?

The site will be supplied with plenty of toilets across and throughout the site, including hospitality and accessibility areas.

RESPECT

Please be patient when queuing.

Do arrive at the venue in good time prior to the start of the concert, due to additional security checks and other events in the area.

Please leave the event quietly and please respect our neighbours.

Do put any rubbish in the bins provided for you